Prime Focus Lab

Photography Marketing Simplified So You Can Focus On Your Creative Purpose

Helping professional photographers to create compelling marketing and become better communicators

Prime Focus Lab Refund Policy

Our Money-Back Guarantee and Refund Policy

Nigel Merrick,  creator of the Prime Focus Lab subscription service (including Prime Focus Lab coaching and all of the courses and workshop offered here on this website), provides the following refund policy:

  1. Within 30 days of the purchase of your Prime Focus Lab subscription, you may cancel your account via the clearly-marked “cancel” link on your member dashboard, or by getting in touch directly under the “Get In Touch” menu option above, and I will refund the full amount you paid upon request.
  2. No refunds are provided after the first 30 days, and I do not provide pro-rata refunds for canceled accounts.
  3. After the initial refund period expires, Nigel Merrick and Prime Focus Lab may continue to charge you on a monthly basis at the initial subscription rate (according to the schedule of the course or program you invested in) unless you cancel your account via the clearly-marked “Cancel” link within your Prime Focus Lab account. This will happen on the same day of each subsequent month for as long as you remain a member.
  4. I will send notification on the day your credit card is charged to the email address you provided.